---
id: KB-CD-008
url: https://app.codecontract.io/help/credits-and-billing/buying-more-credits
idioma: en
categoria: creditos
audiencia: usuario
nivel: basico
actualizado: 2026-08-13
tambienEn: [es]
relacionados: [KB-CD-005, KB-CD-003]
citadoPor: [KB-CD-017]
---

# Buying more credits

_How to top up, how much is sensible, and what to check first._

**Responde a:** how do i buy more credits · top up balance · how many credits do i need · who can buy credits

Topping up is immediate and done by whoever holds that permission. The only thing worth a minute's thought is how much, because running short mid-batch splits the work in two.

## How much to buy

| If your usage is... | Buy |
| --- | --- |
| Steady month to month | Two or three months' worth, and set the low-balance alert |
| Seasonal, with clear peaks | Before the peak, sized to the batch |
| Not known yet | A little, and look at the breakdown after the first month |

## Before a large batch

**En corto**

- Count the sends: four hundred amendments are four hundred.
- Add the SMS separately if you will use them.
- Check the balance before launching, not halfway.

> [!NOTE]
> Credits do not expire with time. What does make them unusable is the licence lapsing, so buying many months' worth only makes sense if the licence covers that period.

> [!WARNING]
> Running out mid-batch breaks nothing — what went out continues — but you have to relaunch filtered to whoever did not receive, and that is avoidable work.

**Who can buy?**

Whoever holds that permission; usually an administrator.

**Is it available immediately?**

Yes, topping up is instant.

**Can top-ups be automated?**

Ask about it if your usage is high and steady.

## Ejemplos

**A company is about to send the annual amendment to 340 staff and is unsure about balance.**

- Counts 340 sends plus SMS for the 40 without email
- Tops up before launching

→ The batch goes out whole on the same day, without splitting.

**Balance is bought once it has already run out.**

- Warns before reaching the threshold

→ The purchase happens without interrupting work.

**Too little is bought and it has to be repeated monthly.**

- Estimates from previous months' consumption

→ The purchase is sized for the period.

**Too much is bought and it is left over at year end.**

- Adjusts to the real forecast

→ The balance gets used.

**Nobody knows who can buy.**

- Defines who authorises the purchase

→ Topping up does not depend on one person.

**A big campaign arrives and the balance falls short.**

- Estimates the peak separately and buys beforehand

→ The campaign starts unhindered.