---
id: KB-CD-015
url: https://app.codecontract.io/help/credits-and-billing/what-does-not-consume-credits
idioma: en
categoria: creditos
audiencia: usuario
nivel: basico
actualizado: 2026-08-13
tambienEn: [es]
relacionados: [KB-CD-002, KB-CD-013]
citadoPor: [KB-CD-005]
---

# What does not consume credits

_The list of what you can do without watching the balance, which is longer than people think._

**Responde a:** what is free on the platform · does viewing documents use credits · does the signer pay anything · does downloading a report consume

Almost all documentation about credits explains what gets charged. The side effect is that many people end up using the platform with the handbrake on: not searching just in case, not opening a file just in case, not showing something to a colleague just in case. The opposite list is worth having.

## What does not consume

| Action | Comment |
| --- | --- |
| Logging in, browsing and consulting | Opening files, viewing documents and checking history |
| Searching your documents | Content search is not a charged action |
| A third party supplying or signing | Whoever receives the request pays nothing: consumption is on the sender |
| Downloading a report already generated | Generating it counts; downloading it again does not |
| Receiving the daily digest | Sending is not counted; what counts is generating it |
| An agent thinking | Its actions count; the internal processing does not |

> [!IMPORTANT]
> The third row is worth saying out loud when you work with small suppliers. It is their first question — "is this going to cost me anything?" — and the answer is no: they enter by their link, upload theirs or sign, and need no account, no licence and no balance.

## What does consume, in short

**En corto**

- Going outward: every send, reminder or call.
- Asking the AI to work: reading a document, extracting data, answering.
- And leaving evidence: certifying, sealing or generating a verification QR.

It is an easy pattern to remember: you are charged when the platform does something for you outward or with AI. Looking at what is already inside, no.

> [!WARNING]
> The nuance that confuses anyone reading the credit policy: it lists concepts that are not being charged today. **The source of truth is your consumption breakdown, not the price list**: if a concept does not appear in the month's breakdown, you were not charged for it, whatever the table says. And if it ever started being charged, it would show up there.

## What to tell the team

1. **Search without fear** — The cost of not finding something is far higher than any search.
2. **Do not resend out of habit** — There it does count: every resend is a new send, and it is usually avoidable by checking the status.
3. **And run trials on a real case** — Repeating the same send twenty times to demo it does consume.

> [!NOTE]
> If someone on your team avoids using the platform "to save credits", that costs more than the spend it avoids: the documentation ends up outside, in an inbox, and that is where it gets lost.

**Does checking history cost anything?**

No. Consulting what is already stored is not a charged action.

**What if a supplier uploads ten documents?**

What is counted is the request you sent, not each file they supply.

**How do I know exactly what I was charged for?**

The breakdown: it shows action, date and area. It answers any doubt in this article.

## Ejemplos

**A team avoids searching and opening files "to save credits".**

- Checks the breakdown and sees consulting is not a charged action

→ They stop working with the handbrake on and the month's consumption does not change.

**The team avoids consulting in case it consumes.**

- Checks which activities do not consume

→ Usage stops being held back out of caution.

**People search local folders rather than looking here.**

- Confirms that searching does not consume

→ Work returns to where the information is.

**Inviting a colleague is avoided for fear of cost.**

- Checks what depends on licence and what on usage

→ The team comes in without surprises.

**Documents are downloaded to avoid reopening them.**

- Confirms which actions are free

→ Information stops being duplicated outside.

**Decisions are taken without knowing what is free.**

- Checks the list before deciding

→ The decision uses the fact.