---
id: KB-CO-010
url: https://app.codecontract.io/help/consigne/signature-reminders-how-often
idioma: en
categoria: consigne
subcategoria: enviar
audiencia: usuario
nivel: intermedio
actualizado: 2026-08-13
tambienEn: [es]
relacionados: [KB-CO-001, KB-TL-004]
citadoPor: [KB-CO-014, KB-CO-019]
enLaApp: https://app.codecontract.io/consigne
---

# Reminders: how often to chase

_Where reminding helps and where it starts to annoy, with numbers._

**Responde a:** how often to send signature reminders · set up automatic reminders · the signer will not sign what do i do · stop sending reminders

A well-placed reminder closes signatures. Four in a row get you marked as spam, and then none of them arrive.

**En corto**

- The first at day three. Sooner is pushy; later they have forgotten.
- Three in total at most, well spaced.
- Past the third, the problem is not memory: it is something else.

## A rhythm that works

| When | What goes out | Why |
| --- | --- | --- |
| Day 0 | The request | — |
| Day 3 | Gentle reminder | Most people sign here |
| Day 7 | Reminder with a deadline | Gives a reason to do it today |
| Day 12 | Final notice | And then, a phone call |

> [!NOTE]
> If they have not signed after twelve days, what is missing is not a reminder: either they disagree with something, or the document is not reaching them, or the right person is someone else. All three are solved by talking, not chasing.

## Changing channel beats repeating

The fourth email lands in the same inbox as the previous three. An SMS lands somewhere else, and gets seen.

**Can they be scheduled automatically?**

Yes, you set the rhythm when sending and they go out on their own.

**Do they stop once the person signs?**

Yes, immediately.

**Can I stop them halfway?**

Yes, at any point.

## Ejemplos

**A company sends forty employment amendments and wants them closed in two weeks.**

- Schedules reminders at days 3, 7 and 12
- On day 8 phones the five still outstanding

→ Thirty-five sign on their own; the remaining five are sorted by phone in an afternoon.

**Reminders go out daily and the signer stops reading them.**

- Spaces the reminders out

→ The nudge works again.

**There are no reminders and the document is forgotten.**

- Turns on automatic reminders

→ The signature arrives without anyone chasing by hand.

**Reminders reach somebody who already signed.**

- Checks the reminder excludes those who signed

→ Nobody gets notices that are not theirs.

**The reminder does not say when it is needed by.**

- Includes the deadline in the notice

→ The signer prioritises sensibly.

**After several reminders it is still unsigned.**

- Changes channel and records it

→ Follow-up does not stay stuck in email.