---
id: KB-ET-009
url: https://app.codecontract.io/help/your-workspace/what-an-organisation-is
idioma: en
categoria: espacio-de-trabajo
subcategoria: cuenta
audiencia: usuario
nivel: basico
actualizado: 2026-08-13
tambienEn: [es]
relacionados: [KB-PS-003, KB-ET-004]
citadoPor: [KB-ET-014, KB-ET-019]
---

# What an organisation is

_Your company's space: what it holds and what never leaves it._

**Responde a:** what is an organisation on the platform · is my data mixed with other companies · switch organisation · what my account contains

An organisation is your company's space: inside it are your documents, contacts, processes, team and balance. Outside it there is nothing of yours, and nothing inside crosses into another organisation.

**En corto**

- An organisation's data is seen only by that organisation.
- Everything you create — contacts, templates, cases — lives inside it.
- One person can belong to several and switch between them with nothing mixed.

## What it holds

| What | Shared within the organisation |
| --- | --- |
| Documents and cases | According to each person's permissions |
| Contacts | Yes |
| Templates and processes | Yes |
| Credit balance | Yes, one for everyone |
| Settings and branding | Yes |

> [!IMPORTANT]
> Separation between organisations is hard, not a setting: there is no permission that lets someone in another organisation see yours. It is what allows one firm to serve two competing clients.

## When you need more than one

Almost never at the start. If you have several legal entities but the same team works across all of them, one organisation with separate teams is easier and loses nothing. Several organisations are for when the people must not see each other.

> [!NOTE]
> Splitting later is easier than merging. Start with one: moving documents between organisations is manual work, and splitting a history is what makes nothing add up afterwards.

**How do I know which one I am in?**

It shows at the top. If something is missing, check that before permissions.

**Can I be in two?**

Yes, and switch between them.

**Is the balance shared between organisations?**

No. Each has its own.

## Ejemplos

**A firm worries that two competing clients' documents will end up mixed.**

- Confirms each client is a team within their organisation
- Scopes permissions per team

→ Each account manager sees only their clients, and no client sees anything of another's.

**An organisation is created for every project.**

- Uses projects inside one organisation

→ The structure does not multiply.

**Two group companies share an organisation.**

- Separates each into its own

→ Each one holds its own.

**Nobody knows which organisation a file sits in.**

- Checks which organisation created it

→ You reach it without searching them all.

**A user cannot see what they expect.**

- Checks which organisation they are working in

→ The confusion clears in a minute.

**Something is shared from the wrong organisation.**

- Shares from the file's owning organisation

→ The trail points at the right party.