---
id: KB-MA-003
url: https://app.codecontract.io/help/marta/what-the-ai-does-with-my-documents
idioma: en
categoria: marta
audiencia: usuario
nivel: intermedio
actualizado: 2026-08-13
tambienEn: [es]
relacionados: [KB-MA-002, KB-TZ-003]
citadoPor: [KB-MA-018, KB-MA-004, KB-MA-005, KB-GL-013]
---

# What the AI does with my documents

_What gets processed, what never leaves your organisation, and what you can turn off._

**Responde a:** does the ai train on my documents · is it safe to upload confidential documents · turn off artificial intelligence · who can see what my company uploads

It is a reasonable question and deserves a straight answer, because what sits in here are contracts, payslips and identity documents belonging to people who did not choose to be here.

**En corto**

- Your organisation's documents are seen only by your organisation.
- Processing is for reading them, not for feeding a general model.
- Automatic reading can be switched off per document type.

## What happens when you upload

1. **It is stored** — Encrypted, and tied to your organisation.
2. **It is read, if you have that on** — To extract the values you care about: dates, amounts, identifiers.
3. **It stays put** — The result goes into your case. It is not mixed with anyone else's.

## What you control

| Decision | Where |
| --- | --- |
| Which document types get read and which do not | In each type's configuration |
| How long it is kept | In the retention policy |
| Who can see it | In permissions and teams |

> [!IMPORTANT]
> If you hold especially sensitive documents — health data, information about minors, trade secrets — decide expressly whether their type carries automatic reading, rather than leaving the default. It is your decision and it is worth making, not inheriting.

> [!WARNING]
> Marta answers with what you can see. If a colleague should not see something, they will not see it by asking her either: it inherits permissions, it does not route around them.

> [!NOTE]
> If one of your own clients asks you this about their documents, the answer is the same and you can show them this page.

**Are my documents used to improve the product?**

Corrections improve reading of that document type within your organisation.

**Can I turn the AI off entirely?**

You can disable automatic reading. Documents are stored just the same.

**Where is the data hosted?**

It is documented in the compliance information; ask if you need the detail for an audit.

## Ejemplos

**A client asks their supplier whether their contracts are used to train an AI.**

- Shows them this page
- Shows that reading is disabled for that document type

→ The concern is settled with a specific answer rather than a promise.

**There is a fear that documents leave the company.**

- Checks what is processed and where

→ The doubt is settled with the fact.

**A client asks what is done with their material.**

- Explains the processing specifically

→ The answer is verifiable.

**Something sensitive is uploaded without thinking.**

- Checks beforehand what is worth processing

→ The decision is taken knowingly.

**It is assumed the AI stores everything it sees.**

- Checks what is retained and for how long

→ Expectations match reality.

**An audit about AI use must be answered.**

- Checks the invocation log

→ The answer comes from a record rather than an assertion.