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Manufacturing

Change control in production

Changing a supplier, a parameter or a machine, without it becoming an audit finding.

Updated on 13/08/2026

In any regulated manufacturing, change is not the problem: the problem is the change that happened with no record that anyone assessed it. An auditor will not fault you for changing an excipient supplier; they will ask who assessed the impact and against what criteria.

The changes that slip through

ChangeWhy it slipsWhat should have remained
A raw material supplierPurchasing decides on lead time or priceImpact assessment and approval
A parameter adjustmentDone on the floor and it works betterJustification and who authorised it
A repair with a different partThe original was not arriving in timeEquivalence and later verification
A software or version changeDone by maintenance or ITImpact on records and validations

Important

The fourth row grows fastest and is least treated as a process change. An equipment or software update can alter how data is recorded, and that affects validation even though the machine still does the same thing.

What a change record must contain

  1. 1

    What is changing and why

    In one line understandable by someone who was not there.

  2. 2

    What impact it may have and on what

    Product, process, records, validations, other areas.

  3. 3

    Who approves it

    With a name and a date; an approval without an author is not an approval.

  4. 4

    And how it is verified afterwards

    Later verification is what closes the change; without it, it stays open.

Watch out

The usual error is not doing the record badly: it is doing it afterwards. Change control signed three weeks later, with production already run, assesses nothing — it documents a decision already taken, and it shows.

How to sustain it without slowing the plant

Without a fast lane, people bypass the process to get work done, and then you do not have a strict system: you have a system that is not followed. A light procedure that is followed beats a perfect one that is dodged.

Worth knowing

The same approach suits medical devices, cosmetics, certified food schemes and automotive: the reference standard and threshold change, not the logic of assessing before and verifying after.

What about emergency changes?

Do them and document immediately after, with that condition stated.

Is it needed for a packaging supplier change?

If it touches the product or its preservation, yes. It is among the most underestimated.

Who should approve?

Whoever answers for product quality, not whoever makes the change.

A real case

The situation

A plant changes a component supplier because of lead times.

What you do

  1. Records the change with impact and approval before using it
  2. Verifies the first batch made with the new one

What you get

The audit finds the change assessed and closed, instead of a finding.

The situation

Something changes and is documented weeks later.

What you do

  1. Records the change before applying it

What you get

The file describes what is done.

The situation

Nobody knows from which batch a change applies.

What you do

  1. Records from which unit it takes effect

What you get

You can say what each batch carried.

The situation

A change affects documentation nobody reviews.

What you do

  1. Reviews which documents describe what changes

What you get

The papers keep describing the product.

The situation

The client asks to be told of any change.

What you do

  1. Records what was communicated and when

What you get

The commitment is demonstrable.

The situation

A review asks about an old change.

What you do

  1. Keeps the change history with its dates

What you get

You answer from the record.

This article answers

  • documented change control
  • changing a validated supplier
  • modifying a production process paperwork
  • change management in manufacturing