Credits and billing
What consumes credits, how to buy them and where to see your organisation's balance.
- Buying more creditsStart hereHow to top up, how much is sensible, and what to check first.
- Why was I charged for this?Start hereThe five charges that surprise people, and why they exist.
- Licence and credits: how they differStart hereTwo different things that get confused, and one of them can block the other.
- What does not consume creditsStart hereThe list of what you can do without watching the balance, which is longer than people think.
- If something fails, was it still charged?Start hereThe question that follows the first bounced message, and the rule that answers it for every case.
- What the learning month costsStart hereThe first month costs more per result achieved, and that is not a fault: it is what you pay once.
- Is this going to cost me?Start hereLooking, searching and organising costs nothing. What costs is what goes outwards or through the AI — and you can tell before clicking.
- What credits areStart hereWhat they are for, who pays, and why not everything consumes them.
- Keeping spend under controlGoing furtherKnow where it goes, cap it, and avoid running dry mid-send.
- What uses credits and what does notGoing furtherThe list of what consumes, so you can work it out before starting.
- The invoice does not add upGoing furtherWhere to look to explain a month that came out unusual.
- Planning a year's consumptionGoing furtherCount actions, not suppliers or users, and anticipate the three peaks.
- We spent three times more this monthGoing furtherFour possible causes, and how to tell them apart in ten minutes.
- Explaining the cost to managementGoing furtherThe figure does not convince on its own. What convinces is what it is compared against.
- The cost of doing things twiceGoing furtherAlmost all avoidable consumption comes not from heavy use but from repetition.
- Who should be able to spendGoing furtherAlmost nobody decides this, and then it shows up in the breakdown. The three profiles and what to leave each.
- The spend that runs on its ownGoing furtherWhat gets consumed with nobody clicking anything, and why automating well starts with knowing what repeats.
- I have run out of balanceGoing furtherWhat stops, what carries on, and how to get moving again in five minutes.
- Splitting the cost between group companiesAdvancedWhen one company pays and three use it, and it has to be justifiable.
- Knowing which department spends whatAdvancedTo charge it back, or simply so each team sees its own.
- How credits workWhat consumes credits and what does not, where to see the balance and what happens when it runs out.