Marta
What it remembers from one time to the next
It can store things about how you work. What is worth remembering and what is not.
The assistant can carry things from one conversation to the next: what you call things, which suppliers are critical, what criteria you use to approve. That makes it more accurate the second time, and it also means deciding what gets stored.
What is worth remembering
| Yes | No |
|---|---|
| Your vocabulary: what you call each thing | Data already held in a case |
| Stable criteria: what you treat as blocking | Anything about specific people on your team |
| How you prefer information presented | Passwords or credentials, never |
Important
Do not ask it to remember credentials or third parties' personal data. The assistant's memory is not the place: credentials belong in access keys, and people's data in their case with its permissions.
What is worth reviewing
What is stored can be viewed and deleted. It deserves a review when something fundamental changes — an approval criterion, how you organise — because the assistant will keep applying the old one until told.
Watch out
If someone teaches it a wrong criterion, it will apply it until someone corrects it. Memory accelerates the good and the bad equally.
Worth knowing
What it remembers belongs to your organisation, not to you personally. If two people on the team work differently, what it learns from one it applies with the other.
›Can I see what it stored?
Yes, and delete it.
›Does it share with other organisations?
No. It belongs to yours.
›Can I switch it off?
Ask if you prefer it to keep nothing between conversations.
A real case
The situation
A team changes its approval criterion and the assistant keeps applying the old one.
What you do
- Reviews what is stored and deletes the old criterion
What you get
It is accurate again on the next query, without having to repeat the context each time.
The situation
The context is repeated in every question.
What you do
- Builds on what has already been said in the conversation
What you get
Questions get shorter.
The situation
It is expected to remember something from last week.
What you do
- Checks what is retained between sessions
What you get
Expectations are set.
The situation
The file changes and it keeps talking about the previous one.
What you do
- States the file when changing subject
What you get
The answer points at what is being asked.
The situation
You want to pick up yesterday's query.
What you do
- Gives the minimum context again
What you get
The conversation resumes without detours.
The situation
A conversation is shared with a colleague.
What you do
- Checks what information it contains first
What you get
No more is shared than should be.
This article answers
- does marta remember what i tell it
- ai assistant memory
- delete what the ai stored
- personalise the assistant to how we work