Marta
What the AI does with my documents
What gets processed, what never leaves your organisation, and what you can turn off.
It is a reasonable question and deserves a straight answer, because what sits in here are contracts, payslips and identity documents belonging to people who did not choose to be here.
What happens when you upload
- 1
It is stored
Encrypted, and tied to your organisation.
- 2
It is read, if you have that on
To extract the values you care about: dates, amounts, identifiers.
- 3
It stays put
The result goes into your case. It is not mixed with anyone else's.
What you control
| Decision | Where |
|---|---|
| Which document types get read and which do not | In each type's configuration |
| How long it is kept | In the retention policy |
| Who can see it | In permissions and teams |
Important
If you hold especially sensitive documents — health data, information about minors, trade secrets — decide expressly whether their type carries automatic reading, rather than leaving the default. It is your decision and it is worth making, not inheriting.
Watch out
Marta answers with what you can see. If a colleague should not see something, they will not see it by asking her either: it inherits permissions, it does not route around them.
Worth knowing
If one of your own clients asks you this about their documents, the answer is the same and you can show them this page.
›Are my documents used to improve the product?
Corrections improve reading of that document type within your organisation.
›Can I turn the AI off entirely?
You can disable automatic reading. Documents are stored just the same.
›Where is the data hosted?
It is documented in the compliance information; ask if you need the detail for an audit.
A real case
The situation
A client asks their supplier whether their contracts are used to train an AI.
What you do
- Shows them this page
- Shows that reading is disabled for that document type
What you get
The concern is settled with a specific answer rather than a promise.
The situation
There is a fear that documents leave the company.
What you do
- Checks what is processed and where
What you get
The doubt is settled with the fact.
The situation
A client asks what is done with their material.
What you do
- Explains the processing specifically
What you get
The answer is verifiable.
The situation
Something sensitive is uploaded without thinking.
What you do
- Checks beforehand what is worth processing
What you get
The decision is taken knowingly.
The situation
It is assumed the AI stores everything it sees.
What you do
- Checks what is retained and for how long
What you get
Expectations match reality.
The situation
An audit about AI use must be answered.
What you do
- Checks the invocation log
What you get
The answer comes from a record rather than an assertion.
This article answers
- does the ai train on my documents
- is it safe to upload confidential documents
- turn off artificial intelligence
- who can see what my company uploads