Consigne

Getting started with Consigne

• Your first signature requestStart hereFrom a PDF on your computer to a signed document, the first time.
• How long signing really takesStart hereSigning takes a minute. Getting someone to sign takes as long as they take to open the email, which is not a technical problem.
• What the recipient actually seesGoing furtherThe screen more people see than any other, described step by step.

Sending for signature

• Scheduling a sendGoing furtherSo it goes out when it should, not when you happen to have a moment.
• Who signs firstGoing furtherWhen an order helps, when it gets in the way, and what happens if someone drops out.
• Cancelling or correcting a requestGoing furtherYou sent the wrong document. What can be undone and what cannot.
• Reminders: how often to chaseGoing furtherWhere reminding helps and where it starts to annoy, with numbers.
• Preparing a document for signature properlyGoing furtherWhere each signature goes, what each person fills in, and why checking first saves voiding later.
• Documents that must be signed every yearGoing furtherRenewals, codes of conduct and annexes: what repeats is best repeated by itself.
• How to send a document for signatureUpload the document, say who signs and at what level, and get the signed PDF with its evidence.

Signers and signature levels

• Signing from a phone anywhereStart hereOn a site, in a lorry or at a client's home. What you need and what you do not.
• I have received a document to signGoing furtherWhat that email is, whether it is legitimate, and what happens when you sign.
• I cannot get the signature to workGoing furtherThe code never arrives, the link expired, the document will not open: what to do in each case.
• Who should sign for a companyGoing furtherSigning without authority is the costliest mistake, and it does not show until it matters.
• Simple or advanced signature: which to chooseThe two available levels, how they actually differ and when each one is worth it.
• What the signer seesThe whole journey from the other side, and the two points where people get stuck.

Evidence and verification

• What the signature is worthGoing furtherWhat an electronic signature actually proves, and what it takes to defend it.
• When a signer asks for their copy years laterGoing furtherThey lost the email, changed jobs or simply need it. What to send, and why it should match yours exactly.
• If someone denies having signedAdvancedWhat holds an electronic signature up is not the signature: it is everything recorded around it.
• What you are left with as evidence when it finishesThe signed PDF, the timestamp, the evidence chain and how a third party checks it.

• I've signed — do I get a copy?Start hereYes, and it is worth keeping your own: alongside the document comes the evidence of when and how it was signed.
• Asked to sign something I don't understandStart hereDon't sign. Asking first is normal and delays nothing; undoing a signature afterwards is another matter.