Construction
Building maintenance
Many small contractors entering an occupied building, all year round.
Maintenance is construction inverted: instead of many people in one place for months, it is few people from many companies coming and going all year, in a building where people are also working or living.
What makes it different
| What is controlled | How often | Who checks |
|---|---|---|
| Each company's documentation | At onboarding and annual renewal | Whoever contracts |
| Training of each technician entering | Per person, and it expires | Whoever opens the door |
| Mandatory building inspections | On their own schedule | The building manager |
| Job sheets for each visit | Every visit | Whoever receives the work |
Important
The second row is what fails and carries most consequence: whoever opens the door to a technician is rarely whoever contracted their company, and has no way of knowing whether that particular person may do that work. Being able to check from a phone at the entrance is what solves it.
Building inspections
Lifts, fire protection, thermal installations, water safety where applicable: each with its own frequency and its own company. It is the set that scatters most, because each inspection belongs to a different contractor and the calendar lives in one person's head.
Watch out
If you manage third parties' buildings, inspection documentation is the first thing you will be asked for when there is an incident, and the first thing their insurer will ask for too.
Worth knowing
One case per building with its contractors and inspections inside turns "is everything current in this property?" into an answer rather than an afternoon of phone calls.
›What about urgent out-of-hours callouts?
The job sheet is signed from a phone the same; the company's documentation was already checked.
›Does it work across several buildings?
One case per property, with contractors shared.
›Can I give the owner access?
Yes, read-only and scoped to their building.
A real case
The situation
A property manager does not know whether today's technician has current training.
What you do
- One case per building, with technicians as participants
- Checking from a phone at the entrance
What you get
Whoever opens the door decides with the fact in front of them rather than trusting the contracted company.
The situation
A building is inherited with no asset inventory.
What you do
- Builds the inventory in the first weeks
What you get
Maintenance is planned on data.
The situation
Calendar inspections all fall due at once.
What you do
- Warns about each due date in advance
What you get
The calendar spreads out.
The situation
A unit still under warranty is repaired.
What you do
- Records which warranties are live
What you get
The avoidable cost is avoided.
The situation
The history lives on paper job sheets.
What you do
- Stores each intervention in the building's file
What you get
Knowledge stops being personal.
The situation
The contract ends and years of work must be handed over.
What you do
- Keeps the complete, exportable history
What you get
The handover takes hours.
This article answers
- maintenance contractor documentation
- controlling company access to a building
- preventive maintenance records
- facility management documentation