Getting started
What it costs and what it depends on
What you pay for, what you do not, and how to estimate before talking to anyone.
It is the search people run right before deciding, and the one answered worst almost everywhere. What can be explained without talking to anyone is what it depends on, which is what lets you estimate it.
The two pieces
There is **a licence**, which grants access to the platform, and **credits**, which pay for what you do with it. They are different things: the licence does not include unlimited usage, and credits are no use without an active licence.
What consumes a credit
Practically any action the platform performs for you, at **one per action rather than per recipient**:
| Action | Consumes |
|---|---|
| Sending for signature | 1 per send |
| Sending a notice by email, SMS or WhatsApp | 1 per request, even if it goes to several |
| Creating or duplicating a process | 1 |
| Uploading a document | 1 |
| Reading a document with AI | 1 |
| Certifying or sealing evidence | 1 |
| Generating a report | 1 (downloading it, no) |
| Viewing and filtering what is stored | Does not consume |
Worth knowing
Cost following the action rather than the recipient is what most changes the sum: a batch to three hundred people consumes the same as one.
How to estimate it yourselves
Count **how many actions a month**: signature sends, notices, processes created, documents uploaded and read. That number times the unit price is your consumption; the licence sits alongside. A common error is estimating by number of suppliers — that is not what you pay for.
Important
A bulk send counts as **one** action, not one per recipient. It is the biggest difference from what people assume when estimating, and it is in your favour: the annual amendment to three hundred employees is not three hundred send credits.
Watch out
Be careful comparing price alone. What to compare against is what it costs you now: chasing time, paper, courier, and — the one nobody adds up — what an unprovable claim costs.
Worth knowing
The cheap way to find out is to try it on a real process of your own. One genuine case gives a better number than any abstract estimate.
›Is there a free version to try?
You can try it on a real case with nothing to install; the exact scope is shown when you sign up.
›Is it charged per user?
The licence and its scope are agreed separately; variable consumption follows the table above.
›Do credits expire?
Not with time; if the licence lapses they cannot be spent.
A real case
The situation
A company wants to know the cost before talking to sales.
What you do
- Counts 40 signatures a month and 150 documents read
- Adds the annual 300-send amendment separately
What you get
Arrives at the conversation with their own number instead of a question.
The situation
A company fears paying for users who barely log in.
What you do
- Counts what actions actually happen per month
What you get
The estimate rests on real usage rather than headcount.
The situation
It is unclear whether requesting documents from a hundred suppliers drives consumption up.
What you do
- Checks which activities consume and which do not
What you get
The number of recipients stops being the unknown.
The situation
One month has a big campaign and the rest are quiet.
What you do
- Estimates the peak month separately from a normal one
What you get
You size for the year rather than for the worst month.
The situation
You want to compare against what doing it by hand costs today.
What you do
- Counts the hours spent today chasing and keying
What you get
The comparison uses both figures rather than one.
The situation
Management wants a number before authorising a trial.
What you do
- Brings the per-activity calculation and the growth assumption
What you get
The authorisation is discussed on an explicable number.
This article answers
- how much does electronic signature cost
- document control software price
- cost of sending documents for signature
- is there a free version
- what would it cost for 50 suppliers