Logistics
Transport, warehousing and customs: documentation that travels with the goods.
Road freight
- Warehousing and last mileGoing furtherDeliveries that need proving and couriers who change every week.
- Damaged goods: proving what happenedGoing furtherSomeone's phone photo is not evidence. What makes it evidence is when it was taken.
- Dangerous goods: the papers that travelGoing furtherHere the paperwork does not accompany the shipment: it is part of it. Missing, the lorry does not leave — or worse, it does.
- Haulier documentationGoing furtherMaking sure today's lorry belongs to a company with everything in order.
Sea freight
Air freight
Rail freight
Multimodal transport
Freight forwarding
- Working with a freight forwarderGoing furtherA good part of your documentation lives in their system, and that is fine until the day it is not.
- The intermediary who never touches the goodsAdvancedYou neither load nor store it, and yet all the paperwork passes through you. That is where liability sits.
- Declaring on someone else's behalfAdvancedYou file what you are told and you are the one who signs. Your entire defence is being able to show who told you what, and when.
Logistics operators
Warehousing
- Storing goods that are not yoursGoing furtherThe goods are the client's, the risk while they sit inside may be yours, and what settles a claim is what was recorded on arrival.
- The warehouse storing for several ownersAdvancedYou hold goods that are not yours, for several clients at once. What protects you is knowing at all times what belongs to whom.
Distribution
Last mile
Parcels and courier
- Proof of delivery in parcel servicesGoing furtherA scrawl on a screen or a photo at a doorway: what each proves when the customer says it never arrived.
- Receiving on someone else's behalfGoing furtherSomeone at reception signs for something they never ordered. That signature counts, and from then on the clock runs for their company.
Cold chain logistics
Dangerous goods
Pharmaceutical logistics
Reverse logistics
E-commerce fulfilment
Fleet management
Customs
- Customs and international tradeGoing furtherWhere badly prepared paperwork does not delay: it strands the goods and costs by the day.
- Customs warehousing and held goodsAdvancedGoods that are there but cannot move, and paperwork that decides how long they stay.
- The importer answering for data they did not produceAdvancedYou declare what someone eight thousand kilometres away emails you. If the data is wrong, the name answering for it is yours.