Troubleshooting
Can I see what I already sent you?
While the link is live, usually yes. And if not, ask: it is what stops you sending the same thing twice.
**If the link you uploaded through is still live, go back in: what you sent is there.** And if it has expired, ask whoever requested it to tell you what is on record — it is a normal question and takes a minute to answer.
Why it is worth looking
Important
**What is worth avoiding is trusting memory after a few weeks.** «I think I already sent that» is the starting point of half of all documentary tangles: it gets assumed, never checked, and the document either never arrived or landed in another file. Looking takes a minute and lets you talk with facts rather than impressions.
If the link no longer works
- 1
Ask what is recorded as received, and when
That is what you need: the list, not the files again.
- 2
And keep that answer
It saves you the same question in six months.
- 3
If something is not on record, send it without arguing
A minute's upload against several emails of discussion.
Watch out
One habit removes all of this at a stroke: **keep your own copy of what you send, in your own files**. Not because the other side will lose it, but because the one who needs to know what was sent, when and to whom is you — and that question always arrives at the worst moment, usually once the relationship with that company has cooled.
›Can I download what I uploaded?
It depends how the request is set up. Ask.
›What if I uploaded the wrong file?
Upload the right one and say which counts. It is routine.
›Can they see when I uploaded it?
Yes, it is recorded with its date. That protects both sides.
A real case
The situation
A supplier believes they sent the insurance and actually uploaded last year's.
What you do
- Goes back in through the link and checks which file is on record
What you get
The mistake shows before it gets rejected and is fixed the same day.
The situation
Six months later you cannot remember what paperwork you gave that client.
What you do
- Keeps their own copy of what they send, in their own files
What you get
The question gets answered without depending on the other side replying.
The situation
The same thing is sent again just in case.
What you do
- Checks first what is recorded as delivered
What you get
Duplication and version confusion are avoided.
The situation
The link is no longer valid and there is doubt.
What you do
- Asks whoever sent it for the delivery status
What you get
The answer arrives without uploading anything again.
The situation
You want to keep a copy of what was sent.
What you do
- Downloads or keeps a copy at the moment of delivery
What you get
Your own record does not depend on someone else's.
The situation
Nobody remembers which version was sent.
What you do
- Checks the date of what was delivered
What you get
You know which version the other party holds.
This article answers
- can i see the documents i uploaded
- i want to check i sent the right thing
- how do i review what i already sent
- i dont remember which documents i sent